What to Do After Clicking a Suspicious Email
Basic steps to take after opening or clicking a suspicious email.
A suspicious email can lead to account theft or malware. Some messages also open fake login pages that copy passwords.
After clicking a suspicious email, do not enter more passwords. Do not download more files from the message. Do not keep using links from the email.
Change the password from a safe device
If a password was entered, change it from a trusted device. Turn on two-factor authentication if the account supports it.
Check the account for anything strange
Check the account for email forwarding rules. Review recovery email settings. Look for sent messages or login alerts that are not recognized.
Have the computer checked
If a file was downloaded or installed, the computer should be checked. Malware and unwanted software can change browser settings or run in the background.
Email and virus support
LocalFix provides support for suspicious emails and account problems. Malware checks and virus removal are also available.